readistep™

Spring Ordering Has Closed. Check Back Soon for Fall 2012 Administration Dates.

Review the dates and deadlines below for material receipt dates, testing, return materials deadlines and report distribution dates. 

• Dates, Deadlines and Guidelines
• Order Confirmations
• Changing Your Order
• Bulk Registration
• Questions

Dates, Deadlines and Guidelines

ReadiStep testing is available this spring.

There are two testing windows for customers in the United States (in any of the 50 states).

There is a single, separate test window for international customers (including those in U.S. territories).

Please note that materials must be ordered by the published deadlines for that window to be received in time for testing.

*Bulk Registration: Customers are advised to begin the bulk registration process at least two days before the published deadline. Please see the section on bulk registration below for more details.
**Anticipated Delivery Date: Test materials will be prepped and sent for arrival the week before the testing window. This date does not include additional material orders. International customers should add some additional time for materials to pass through their country’s customs.
***Reports Distributed: Score reports will be sent four weeks after test materials have been received. All data CDs will be delivered on December 16th.

Anticipated test date:
You will be asked to supply an anticipated test date to complete your order. District customers should ensure that this date is communicated to all the schools participating in the test.

Once your order is complete, if you wish to change your anticipated test date, please review the other test windows for the applicable test dates and return materials deadlines.

Order Confirmations

Make sure that your e-mail security settings allow e-mails from the College Board. You will receive two e-mail order confirmations:

1. A notification that your order has been successfully submitted.
2. A follow-up notification once your order has been processed that provides access to the bulk registration tool and contains your College Board School Codes. These are unique six-digit codes for each school. You can also go to the College Board School Code Search to get these codes. Please retain this e-mail for your records.

Customers who have lost their order confirmation e-mail can request a replacement e-mail.

Changing Your Order

Timetable:

• Changes to the testing date must be received before the order deadline. If the testing date is changed after the original order deadline, materials will still ship based on the original delivery date.
• Order reductions must be received before the order deadline in order to be processed.
• Orders for additional materials received before the order deadline will be included with the original test materials shipment.
• Orders for additional materials received after the order deadline will be reviewed on a case-by-case basis. Materials will be sent in a separate shipment.
• Cancellations must be received before the order deadline.

Process:

• Go to the Contact Us page. Fill out the online form. Select “Order Changes” from the “Request Type” drop-down menu.
• For additional materials, provide the name of the school, the quantity of materials being requested and the date the materials will be needed.
• Requests will be answered within 48 business hours of receipt.

Questions

Call ReadiStep Customer Service at 877-79-READI or 877-797-3234 (domestic) and 212-520-8570 (international toll call).

Customer Service hours of operation:
Monday–Friday, 8:30 a.m.–8 p.m. ET (North America)